Frequently Asked Questions

Please read our FAQ before sending us a message.

Which payment methods are accepted?

We currently accept Major Credit Cards, Paypal, Crypto Currencies, AmazonPay, GooglePay and direct bank to bank transfers can be arranged upon request.

How long will delivery take?

Most deliveries will be arranged within an hour.

In some cases we will call and verify payment and billing/shipping details which can delay delivery slightly.

Shipping time estimates will be provided at time of checkout.

How secure is shopping on Pwndepot? Is my data protected?

The only data saved on our website is directly related to your order.

No credit card information or other personal information is saved.

All data on the website is SSL secured, all passwords are hashed and salted, and all current means to combat a data breach are in effect.

For any sensitive personal information we utilize Zendesk’s advanced security to ensure data safety.

What exactly happens after ordering?

We deliver your order so you can to enjoying your new game or account as quickly as possible.

In some cases we will call to verify payment or billing details if an anomoly arises with this information that needs clarified to ensure delivery.

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Support is available Monday thru Saturday 10 am until 10 pm Eastern Standard Time.